Welcome
About Us
We are a cargo and freight forwarding company. Shop your favourite items and we will deliver them to you in a efficient manner. We offer competitive and affordable rates while providing you with exceptional services
Contact Us
Please feel free to contact us with any comments, questions, or special requests.
Common Queries
You Asked, We Answered
What is weightless shipping?
Weightless shipping is the process in which we ship your items without factoring in the weight. Rates are not calculated based on the weight of the item. So ship as heavy as you would like with us today.
If I do not have a card to shop online can I still ship items??
Ofcourse you can! CSN Shipz has a company credit card that can be used to order items on behalf of customers.
What are the payment options?
Payment can be made in cash upon the collection of your package(s) or same can be sent to our bank account prior to you receiving your items.
How do I ship items through your company?
1. Sign up with CSN Shipz and receive a free account and US address.2. Check your email for an Activation email (check your junk mail folder).3. Shop online and ship to our warehouse address in the US. The shipping address and assigned account number should be used whenever making your online purchases.4. You can also contact us to place your order for an item online or email the product details to our email address. Payment is required at the time of transaction.5. Payments can also be made to our bank account if you do not have a credit card or you would like us to engage in online purchasing on your behalf.6. You can send packages and mail to your CSN Shipz US address.7. Your purchases or shipment will be sent to our warehouse in Florida.8. Packages that arrive at our warehouse will be prepared for shipment out of the country.9. Shipments are sent on Fridays to the island.10. Customers should send their invoices to us as same is required to clear your packages through Customs.11. After items arrive on the island, CSN Shipz will handle all custom clearance procedures.12. CSN Shipz will inform customers whenever their packages are available via the customer portal.13. You can collect your packages directly from us or call in to schedule a delivery to you wherever you are on the island.
Our Privacy Policy
All about Information Security
We founded CSN Shipz with the aim of providing our customers with efficient service at an affordable cost. We conduct business according to the same values, knowing that better service equals loyal customers. Our privacy policies are detailed below. Please have a look and contact us if you want to learn more.
Consumer data policy Privacy Policy
CSN Shipz understands that privacy is important to you, and is committed to complying with the Data Protection Act 2020. The DPA 2020 governs how organizations in the private sector handle ‘personal information’ (which is basically information that can identify you).
What information do we collect and how do we use it?
We collect and use your personal information so that we can do business with you, such as process your orders and/or requests for publications, send you our bulletins and newsletters, event notices, invitations and registrations, disseminate our research, and any other activity that constitutes your engagement with CSN Shipz. The personal information we collect from you usually includes your name, title, organization, postal address, email address and contact number/s. We do not collect your financial information. If at any time you no longer wish to receive all or some communications from us, please let us know. Our contact details are listed on our website.
CSN Shipz may use cookies to allow you to maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from CSN Shipz only lasts while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalized shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalize an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
Will your personal information be given to anyone else?
CSN Shipz does not sell, rent or trade personal information about you to or with third parties. In some circumstances, however, personal information may be disclosed outside CSN Shipz. For example, we may disclose it if:
-we are required or permitted by law-disclosure is necessary to protect and defend the rights or property of CSN Shipz or
-we consider it necessary to do so in order to enforce or apply the terms of any agreements with you.
Security
CSN Shipz takes reasonable steps to ensure the security of your personal information.
How to access and correct your personal information
Under the Privacy Act, you have the right to seek access to information that we hold about you. You also have the right to ask us to update or correct your personal information when it is inaccurate, incomplete or out of date.
If you wish to access the personal information that the CSN Shipz holds about you, please set out your request in writing, and forward this to us using the contact details listed. We will then provide you with a copy (electronic or paper) of the relevant information.
Additional privacy information
CSN Shipz' Privacy Policy may change from time to time. Our Privacy Policy will be made available to anyone who requests it, whether at our offices or through our website. If you have any questions about this Privacy Policy, if you wish to complain about how we have handled personal information about you, or if you wish to access or correct the personal information we hold about you, please contact us.